Legal Compliance & Disclosure

ITM Care Connect™ is a referral and marketing platform owned and operated by ITM Enterprise, based in Miami, Florida. We are committed to operating transparently and in full compliance with all applicable state and federal regulations. This page outlines our legal standing, referral practices, and data protection policies.

1. Legal Classification

ITM Care Connect™ is legally classified as a marketing and referral service, not a healthcare provider. We do not offer medical services, perform clinical assessments, or make healthcare decisions. Our role is strictly to facilitate secure introductions between families, hospitals, and licensed care providers.

2. Florida Statutes Compliance

Under Florida Statutes Chapters 400, 408, and 429, licensed Assisted Living Facilities (ALFs), Memory Care, Group Homes, Behavioral Health, and Home Health providers may contract with third-party referral services. ITM Care Connect™ complies with all requirements, including:

  • Working only with properly licensed providers.
  • Ensuring referral fees are paid by providers, not patients or families.
  • Maintaining transparency in referral relationships.
  • Avoiding any unlicensed or fraudulent placement activity.

3. Patient Brokering Act (§817.505)

ITM Care Connect™ operates in compliance with the Florida Patient Brokering Act. We do not participate in insurance billing or government reimbursement. Our agreements are strictly business-to-business marketing contracts, and all referrals are made transparently to verified, licensed entities.

4. HIPAA & Data Security

All data collected and transmitted through ITM Care Connect™ is handled using HIPAA-compliant systems provided by ITM Enterprise. We use encrypted infrastructure to protect sensitive information, restrict access to authorized personnel, and never sell or share data with third parties.

5. Fee Disclosure

Referral fees are paid by providers only after a verified admission or move-in. Families and patients are never charged for placement assistance. Fee structures include:

  • One month’s rent or program fee for residential placements.
  • Flat-rate fees for behavioral health or rehab admissions.
  • Commission-based fees for non-medical services such as DME or home health introductions.

All fees are disclosed in each provider’s participation agreement.

6. Transparency & Choice

ITM Care Connect™ does not guarantee placement or admission. We do not influence clinical decisions or financial eligibility. Families, case managers, and providers retain full control over referral outcomes. Our goal is to make the process faster, safer, and more transparent without interfering with professional judgment.

7. Disclaimer

ITM Care Connect™ does not provide medical, legal, or clinical advice. All listed providers are independently licensed and responsible for their own compliance with applicable laws and standards.

8. Contact for Compliance Questions

For questions regarding legal compliance, data protection, or referral practices, please contact:

Compliance Office
ITM Care Connect™
1200 Brickell Ave, Suite 1950
Miami, FL 33131
Email: info@itmcareconnect.com
Phone: (786) 220-3622