HIPAA Compliance

ITM Care Connect™ is committed to maintaining the highest standards of data privacy and security in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida regulations. Our platform is designed to protect sensitive health information while facilitating secure, compliant care referrals across the state.

1. HIPAA-Compliant Infrastructure

All data collected, stored, and transmitted through ITM Care Connect™ is handled using encrypted systems provided by ITM Enterprise. Our infrastructure ensures that protected health information (PHI) is secure both in transit and at rest, with access restricted to authorized personnel only.

2. Secure Data Handling

We use administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse of personal data. All communications, forms, and referral records are processed through secure channels that meet HIPAA standards.

3. User Data Protection

Users submitting care requests or provider information can trust that their data is handled with confidentiality and integrity. We do not sell, lease, or share personal information with third parties for marketing purposes. All data is used solely to facilitate care placement and improve service delivery.

4. Provider Responsibility

All listed care providers are independently licensed and responsible for maintaining their own HIPAA compliance. ITM Care Connect™ does not manage provider operations and is not liable for their internal data practices.

5. Government Compliance

Our platform operates in full compliance with Florida Statutes Chapters 400, 408, and 429, as well as the Florida Patient Brokering Act (§817.505). We do not participate in insurance billing or reimbursement processes, and all referral fees are paid by providers under transparent, business-to-business agreements.

6. User Rights

Individuals may request access to their personal data, corrections to inaccurate information, or deletion of records where permitted by law. All requests must be submitted in writing to our compliance office and will be addressed within the legally required timeframe.

7. Ongoing Monitoring

ITM Care Connect™ regularly reviews its systems, policies, and procedures to ensure continued compliance with HIPAA and state privacy laws. We remain committed to protecting user data and maintaining trust across all interactions.

8. Contact Information

For questions or concerns regarding HIPAA compliance or data protection, please contact:

Compliance Office
ITM Care Connect™
1200 Brickell Ave, Suite 1950
Miami, FL 33131
Email: compliance@itmcareconnect.com
Phone: (786) 220-3622